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Refunds and replacements are managed on a case by case basis at our discretion. We uphold the Consumer Guarantees Act NZ.


The goods must be returned to the store in the condition in which they were purchased within 14 days of

You must present a receipt for exchange or full refund on the product purchased.

We do not offer refunds or exchanges for change of mind.

Please Note: WE DO NOT OFFER A GUARANTEE ON PLANTS SOLD THROUGH OUR STORE. All plants are sold live and in healthy condition. We are not responsible for the treatment or placement of plants once purchased.

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